Kastel Stafilic
Croatia
Enterprise Car Rental Dubrovnik Airport
Enterprise Dubrovnik Airport Information
Pick-up instructions: Upon arriving at the arrivals hall, please proceed by following the signs leading to the rental car area. Visit the counter to obtain your rental contract, and then follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle service required.
You can contact Enterprise Dubrovnik airport location at +385 99 469 6331 or visit Car Rental Dubrovnik Airport for more information.
Drop-off instructions: Please clarify Drop-off instructions with Enterprise upon Pick-up.
Business hours:
Sunday
07:00 AM - 23:00 PM
Monday
07:00 AM - 23:00 PM
Tuesday
07:00 AM - 23:00 PM
Wednesday
07:00 AM - 23:00 PM
Thursday
07:00 AM - 23:00 PM
Friday
07:00 AM - 23:00 PM
Saturday
07:00 AM - 23:00 PM
Tips for renting a car from Enterprise Rent-A-Car at Dubrovnik airport
- 1. Book in Advance: Secure your rental car in advance to ensure availability and potentially benefit from discounted rates.
- 2. Compare Prices: Compare rental prices on Enterprise's official website and other rental platforms to find the best deal.
- 3. Join the Loyalty Program: Consider joining Enterprise's loyalty program. Membership may offer perks such as faster check-in and the ability to earn points or discounts.
- 4. Understand Rental Policies: Familiarize yourself with Enterprise's rental policies, including terms and conditions, fuel policies, mileage limits, and any additional fees that may apply.
- 5. Check for Discounts and Promotions: Look for discounts or promotions offered by Enterprise. These could include weekend specials, partner discounts, or promotional codes.
- 6. Choose the Right Vehicle: Select a vehicle that suits your needs in terms of size, fuel efficiency, and features. Enterprise typically offers a variety of car options.
- 7. Inspect the Car Thoroughly: Before accepting the car, carefully inspect it for any existing damage. Note and photograph any dents or scratches, and ensure they are documented by Enterprise staff.
- 8. Understand Insurance Coverage: Clarify the insurance coverage included in your rental agreement. Evaluate whether additional coverage is needed and understand the terms and conditions.
- 9. Ask About Additional Services: Inquire about additional services Enterprise may offer, such as GPS navigation, car seats, or roadside assistance, and understand the associated costs.
- 10. Verify Payment Methods: Confirm the accepted payment methods, including credit cards, and inquire about any deposit requirements.
- 11. Be Punctual for Pickup and Return: Adhere to the scheduled pickup and return times to avoid additional fees. Be aware of Enterprise's grace period policy for returns.
- 12. Save Contact Information: Save Enterprise's contact information, including the local office number, in case you need assistance or need to extend your rental.
- 13. Check Fuel Policy: Understand Enterprise's fuel policy. Some companies provide a full tank and require the car to be returned with a full tank, while others operate on a "full-to-empty" basis.
- 14. Drive Safely: Obey traffic rules and drive responsibly to avoid fines or penalties. Familiarize yourself with local traffic regulations.
- 15. Keep Important Documents: Keep your rental agreement, insurance documents, and contact information handy throughout your rental period.
Enterprise Rental Conditions
- Driver Requirements
The minimum age for renting a car is 18 years. Drivers under the age of 21 are subject to a young driver fee. The maximum age for renting is 70 years, and no senior driver fee is imposed. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.
- Insurance
Every supplier places a premium on financial stability to ensure the delivery of premium car rental services with valid insurance. Enterprise reserves the right to reject your request in the absence of valid insurance. Nevertheless, there are instances where an insurance protection plan may not be obligatory:
- If you already possess initial coverage applicable to international pickups and the chosen car type/class.
- When your credit card provider extends an additional insurance option, affording coverage for both yourself and rental cars abroad.
- Deposit
A deposit will be temporarily held on the customer's credit card until the conclusion of the rental period. The specific deposit amount is determined upon pickup and varies based on the type of vehicle selected. Deductible/excess charges will be applied per damage incurred during the rental.
- Payment Policy
Upon pickup, customers are obligated to make payments for both the rental amount and a deposit. Accepted payment methods include Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, and American Express Debit card. However, payments and deposits can only be made using the following methods: Diners, MasterCard credit card, VISA credit card, and American Express credit card.
- Optional Extras and Services
Enterprise at Dubrovnik Airport provides additional services such as child seats, GPS systems, and ski racks, each with an associated daily fee. Although these optional extras can be chosen when making a reservation, it's important to emphasize that they are not included in the standard rental cost. Payments for special equipment are handled at the rental desk and are processed in the local currency (euros).
- Fuel Policy
At Dubrovnik Airport, Enterprise provides different fuel policy choices. You can opt to replenish the fuel tank to its initial level before returning the car, or you may decide not to refuel, leading to charges at the local Enterprise rate, usually higher than the local pump price. Alternatively, you have the option to select the prepay fuel option, eliminating the need to refuel before returning the vehicle. The prepay fuel cost is calculated based on the local gas rate, with a per-gallon discount applied.
FAQ's
Enterprise Rental Services at Dubrovnik airport FAQs
The Enterprise Rent-A-Car rental site is located at Airport Terminal 20213 Cilipi, 20117, Dubrovnik, Croatia
You can contact this location at +385 99 469 6331
Certainly, Enterprise car rentals at Dubrovnik Airport typically accept both credit and debit cards. Debit cards with VISA, MasterCard, or Discover logos are generally recognized, while prepaid cards or non-credit cards without these specific logos may not be accepted. It's essential to confirm the payment policies with the specific Enterprise branch at Dubrovnik Airport, as they may vary. Additionally, using a debit card for payment may be subject to specific conditions, such as presenting a return ticket and ensuring that the address matches the information on the driver's license.
Yes, car rental companies, including Enterprise, often require a deposit or hold on a credit/debit card when you rent a car. The specific deposit amount can vary based on factors such as the type of vehicle, rental duration, and the rental company's policies.
Certainly, Enterprise car rentals at Dubrovnik Airport typically permit the inclusion of an additional driver. However, there may be particular conditions or fees linked to adding an extra driver. For precise and current details regarding policies, requirements, and any applicable charges for additional drivers, it is recommended to inquire directly with the specific Enterprise branch at Dubrovnik Airport or review their official terms and conditions.
Yes, if you want to have an additional driver, it will cost you €31 per day
Typically, when you rent a car from Enterprise, you have the opportunity to choose the specific vehicle you want from the available options within the category you've booked. This selection is usually made at the time of pickup, and the choice is subject to the cars available in the designated category.
While you may not be assigned a specific make or model in advance, you should be able to choose from the vehicles within the category you've reserved. Keep in mind that the availability of specific models can depend on factors such as the time of booking, demand, and the fleet at the rental location.
Enterprise car rentals at Dubrovnik Airport offer supplementary services, including child seats, GPS systems, and ski racks, which can be obtained for an additional daily fee. It's worth emphasizing that snow chains are not available for rental, as the vehicles are equipped with all-season tires.
To secure a car rental from Enterprise or any other car rental company at Dubrovnik Airport, you generally require the following documentation: a valid driver's license, a credit card, your passport or national ID, the rental voucher or reservation confirmation, and information for any additional drivers.
On average, a rental car from Enterprise Rent-A-Car at Dubrovnik airport costs €18 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year.
The Full-size category, represented by vehicles like the Land Rover Range Rover Evoque or comparable models, is the most commonly reserved type of rental car from Enterprise Rent-A-Car at Dubrovnik Airport.
Yes
Enterprise Return and Extension Policies
The drop-off location for your Enterprise rental car at Dubrovnik Airport is typically the same as the pick-up location, which is the Enterprise rental car facility at the airport. The rental car return area is commonly located within the airport premises, and there should be clear signage directing you to the designated drop-off area.
To ensure a smooth return process, it's recommended to follow the signs leading to the rental car return area and park your vehicle in the designated Enterprise parking spaces. Be sure to remove all personal belongings from the car and adhere to any specific return instructions provided by Enterprise.
Assistance beyond regular business hours is available upon request and incurs an extra fee. The grace period, referring to the time during regular business hours when the car is guaranteed for the customer even if they are running late for pickup, is set at 0 minutes.
In the event that you need to return your Enterprise rental car late at Dubrovnik Airport, it is imperative to promptly get in touch with the designated Enterprise office at the airport. Swiftly communicating the delay is essential. The rental car company is likely to have specific guidelines and procedures for late returns, and they will offer instructions on the necessary actions to be taken.
Certainly, extending your Enterprise car rental at Dubrovnik Airport is typically feasible if you require the vehicle for a more extended period. It's crucial to be aware that availability and additional charges may apply for the extension. To prolong your rental, you have the option to directly reach out to the Enterprise office at Dubrovnik Airport or utilize the online platform through which you initially made your reservation.
Certainly, you have the option to pick up an Enterprise vehicle at Dubrovnik Airport and return it to a different location. However, it's crucial to note that extra charges may be incurred, such as a one-time drop fee or mileage charge. Additionally, the rate for one-way rentals may be higher when compared to returning the vehicle to its original location.
Indeed, returning an Enterprise rental car to an alternative location might lead to additional costs, encompassing a one-time drop fee, mileage charges, or an increased rental rate for one-way rentals.
Typical price range from €50 to €100